Spraying and Praying? The Art of the Target List
Every year about this time, I start hearing the same refrain from the sales community: “Where can I go?” or […]
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Sales Culture and Customer Service: Perfect Together!
In September, I will be speaking at the American Equipment Manufacturing Association Customer Service Seminar in Orlando. So, as you
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Do you have an agenda?
I was recently listening to a salesperson who was lamenting that his boss told him to “Get out and go
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Sales Leadership Begins with You
I am by no means an expert on leadership. This is a topic addressed thousands of times every year by
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Complacency Kills Sales
More sales. More customer growth and more success. That’s what everyone wants and how we have traditionally defined success as
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Sales Culture and Accountability: It’s About the Behavior
As a sales professional who’s developing a sales culture, what do you expect from your colleagues? Are they shaped by
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How to Coach Well – Coaching is Not Telling, Part 1
I recently overheard a manager telling an employee how to do something. The reason I overheard it was not because
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New Sales Culture Workshop™
“Everyone’s in Sales” and everyone has the amazing opportunity to present and sell themselves and their ideas every day! Did you know that one BIG difference between successful people and those looking for success is that successful people present themselves in a confident and inspiring way, making a good impression – and getting them what they want and deserve? That’s why knowing how to present yourself and your ideas is so crucial.
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Upcoming Seminar
I am excited to announce that our FIRST “Transform Your Sales Culture: Upgrade Your Sales Technology” Seminar for 2013 is almost sold out, so I hope you will reserve your spot today. My colleague Gene Marks and I are bringing this seminar to you on February 27 at the Courtyard Marriott in Philadelphia. We are also excited to have Howard Yermish, who will present his ideas and tactics for creating your own social media plan!
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Vulnerability Is Money in the Bank
The best part of giving a keynote address is getting the opportunity to hear so many valuable and insightful comments