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Why Companies Fail at Implementing Change

Brian Nolan, President, Summit Services, Inc.

I recently read a book called Leading Change by John P. Kotter.  A couple of things jumped out at me as being very relevant for small business owners and managers. There was a chapter dedicated to why companies fail at implementing change.

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Are You Relevant?

The dictionary defines relevant as “having direct bearing on the matter in hand.” In my work with my clients, I

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